First, please record a video or take a screenshot to demonstrate the problem. Next, provide your order number and describe the issue. This way, we can resolve your current issue in a single email.

On business days, you can expect to receive a solution within 8 hours. On weekends or holidays, it typically takes up to 48 hours to receive an effective response. If your issue is urgent, please take the initiative to send an email to support@wafloo1993.com with a detailed description — this will help us resolve it more quickly.